2024年4月21日发(作者:三星a90详细参数)
私人教练(personal trainer)
16 aspects of both layer and the coach management center,
although it has been in the service quality in the link is not
Duan promotion, but a lot of room for improvement still has a
lot of space. Let your customers into your regular service
success is to provide appropriate services at the appropriate
time, as a professional coach, you have to choose to hire a
personal trainer to influence customer power, you can provide
customers with personal service and happy experience, made him
from customers into your regular. To provide tailor-made
services to customers, the first step is to greet the guests,
to be recognized, and they need to pay attention to the customer
and in addition, the individual needs to provide additional
services (or value-added services) additional services you can
provide, follow up with a phone call or look at the customer
enjoy fitness service, if there is. Careful understanding of
the problem and help. On the contrary, if they have to use the
fitness center, as often as not, carefully understand the
problem and help. On the contrary, if they have to use the
fitness center facilities often, they need to ask whether other
services (such as nutrition, fitness equipment) as a
professional coach, to be truly successful, there must be a
lasting relationship between customers. In fact, you as a
personal trainer, you must have a clear understanding of the
basic policy, for example: whether your company's membership
for life? Whether the membership can be transferred? From what
is the procedure? The friends membership is a discount?
Although the above problem can be caused by the membership
consultant to answer, but you can build a closer relationship
with customers, more services are key to any customer problem
you can provide 100% correct answer, can consolidate your
credit. Therefore, please check the basic policy of the company
to the sales manager or related colleagues. On the other hand,
when your employer or boss that you deal with different
situations or departments, you will have more opportunities for
promotion. The complaint is a gift the success of a company that
provides customer complaints for VIP customers the opportunity,
regardless of complaints or on the customer will retire or bad
service, when you assist to deal with customer complaints, you
can
The 17 is to return two. 1. you have the opportunity to
experience bad customers into good, and establish a positive
relationship with customers. 2. you get valuable response, you
should know what services, facilities and policies need to be
improved. A recent survey showed that each of the 27 customers,
there are 26 bad service and not to complain, because they do
not love fighting with others. Some people think there are
complaints of wasting their time can not solve the problem. Some
do not want to extend their unhappiness and leave in a hurry.
Only those regulars, their friends, guests and colleagues, will
put forward their dissatisfaction. Survey shows that
dissatisfied customers will take their complaints to the other
8 to 20 people pour out. If you see complaints to improve
customer satisfaction and strive for more opportunities, then
you must thank the customer complaints to this opportunity,
said thanks to customers. He let you pay attention to the
problem, can make customers feel relaxed, let say the
psychological words, and make the treatment of the problem, can
let the customer know that you value him bring business.
Therefore, he probably will continue to patronize you, when you
say thank you must is sincere, and you must take action to deal
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