I have created new website / and I have one old site /. We have a customer support ticket portal and that portal URL is /. Now I have changed the support portal URL into / Now I want to add redirection for following conditions on .htaccess.

1. Redirect / to /
2. Redirect into
3. Redirect into

How can I achieve this anyone knows the solution for this one?

I have created new website https://example1/ and I have one old site https://example/. We have a customer support ticket portal and that portal URL is https://support.example/. Now I have changed the support portal URL into https://support.example1/ Now I want to add redirection for following conditions on .htaccess.

1. Redirect https://support.example/ to https://support.example1/
2. Redirect https://support.example/a/ticket/124 into https://support.example1/a/ticket/124
3. Redirect https://support.example/ticket/124 into https://support.example1/ticket/124

How can I achieve this anyone knows the solution for this one?

• redirect
• htaccess

Share Improve this question edited Oct 11, 2019 at 9:29 developerme asked Oct 11, 2019 at 8:32 developermedeveloperme 14155 silver badges1818 bronze badges 5

• To clarify, you only want to redirect the support subdomain on HTTP only? You don't want to redirect the domain apex (your new site) and you don't wish to redirect to HTTPS? – MrWhite Commented Oct 11, 2019 at 9:22
• @MrWhite want to redirect into https i just given the example – developerme Commented Oct 11, 2019 at 9:28
• @MrWhite i edited my question – developerme Commented Oct 11, 2019 at 9:29
• You only want those 3 URLs redirected? And the support subdomain also points to your wp installation (is this also handled by wp)? – MrWhite Commented Oct 11, 2019 at 9:53
• The 2nd and 3rd are example there will be ticket number will change there is lot of tickets we need to redirect that for all tickets for 2nd and 3rd – developerme Commented Oct 11, 2019 at 9:55

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1 Answer 1

Sorted by: Reset to default 1

To redirect just those 3 URLs (with variable ticket number) on the support subdomain then you can do something like the following before the WordPress front-controller (assuming the support subdomain resolves to the same place and is probably handled by WP) using mod_rewrite, in the root .htaccess file:

RewriteCond %{HTTP_HOST} ^support\.example\ [NC]
RewriteRule ^((?:a/)?ticket/\d+)?$ https://support.example1/$0 [R=302,L]

Change to a 301 (permanent) redirect only when you are sure it's working OK.

Note that this doesn't specifically redirect HTTP to HTTPS.