2024年2月16日发(作者：)

怎样和客户建立良好的关系方法英文

Keep the focus on quality. The best ake your customer e_perience

consistent.

Even the highest-quality service or product ake efforts to ensure

that every point of contact ake your appreciation knoethod Three

方法三

Building Customer Relationships.

建立客户关系。

1. Create a loyalty program.

1 . 制定一项忠诚度计划。

Everyone likes feeling important, so try making a loyalty or VIP

program for your best customers. For e_le, you can offer a discount

on purchases, faster shipping, or a free item after a certain number

of similar purchases to customers ers as VIPs or members to increase

their mental connection to your business. You might also include

these members in special events like private sales or customer

celebrations.

每个人都希望自己受到重视，所以试着为你最忠诚的客户提供一份忠诚度或者VIP计划。例如你可以在客户进行了几次类似的采购之后向他们提供一张会员卡来授予他们折扣、更快的送货服务或者免费的礼品。把这些客户纳为VIP或者会员来增加他们心理上对你公司的忠诚度。在公司做活动的时候也可以考虑到这些会员，比如私人促销或者顾客庆祝活动。

2. Educate your customers.

2. 教育你的顾客。

Education is the key to selling and can be a creative ers. Think

about ay appreciate. If you carve fishing lures, ers be interested

in attending a lure-making demonstration If you knoers be interested

in folloini-seminar.

教育对销售而言至关重要，而且是加深你与客户关系的一个创造性方式。仔细想想哪些知识是你拥有而客户也想知道的东西。如果你会雕刻鱼饵，那么你那些拥有店铺的顾客会不会对参加一场鱼饵制作展示活动感兴趣。如果你非常了解本地的植物，那么那些从事旅游业的客户会不会有兴趣跟随你来一场本地温室或者公园的植物之旅。试着举办你自己的小型研讨会。

ake sure to keep them up on the neologies in your industry.

努力成为客户的一个有效信息