2024年4月17日发(作者:番茄花园维生素c)
The world’s most valuable resource
A NEW commodity spawns a lucrative, fast-growing industry, prompting
antitrust regulators to step in to restrain those who control its flow. A century
ago, the resource in question was oil. Now similar concerns are being raised by
the giants that deal in data, the oil of the digital era. These titans—Alphabet
(Google’s parent company), Amazon, Apple, Facebook and Microsoft—look
unstoppable. They are the five most valuable listed firms in the world. Their
profits are surging: they collectively racked up over $25bn in net profit in the first
quarter of 2017. Amazon captures half of all dollars spent online in America.
Google and Facebook accounted for almost all the revenue growth in digital
advertising in America last year.
Such dominance has prompted calls for the tech giants to be broken up, as
Standard Oil was in the early 20th century. This newspaper has argued against
such drastic action in the past. Size alone is not a crime. The giants’ success has
benefited consumers. Few want to live without Google’s search engine,
Amazon’s one-day delivery or Facebook’s newsfeed. Nor do these firms raise
the alarm when standard antitrust tests are applied. Far from gouging consumers,
many of their services are free (users pay, in effect, by handing over yet more
data). Take account of offline rivals, and their market shares look less worrying.
And the emergence of upstarts like Snapchat suggests that new entrants can still
make waves.
But there is cause for concern. Internet companies’ control of data gives
them enormous power. Old ways of thinking about competition, devised in the
era of oil, look outdated in what has come to be called the “data economy”
(see
Briefing
). A new approach is needed.
Quantity has a quality all its own
What has changed? Smartphones and the internet have made data
abundant, ubiquitous and far more valuable. Whether you are going for a run,
watching TV or even just sitting in traffic, virtually every activity creates a digital
trace—more raw material for the data distilleries. As devices from watches to cars
connect to the internet, the volume is increasing: some estimate that a self-
driving car will generate 100 gigabytes per second. Meanwhile, artificial-
intelligence (AI) techniques such as machine learning extract more value from
data. Algorithms can predict when a customer is ready to buy, a jet-engine needs
servicing or a person is at risk of a disease. Industrial giants such as GE and
Siemens now sell themselves as data firms.
This abundance of data changes the nature of competition. Technology
giants have always benefited from network effects: the more users Facebook
signs up, the more attractive signing up becomes for others. With data there are
extra network effects. By collecting more data, a firm has more scope to improve
its products, which attracts more users, generating even more data, and so on.
The more data Tesla gathers from its self-driving cars, the better it can make them
at driving themselves—part of the reason the firm, which sold only 25,000 cars in
the first quarter, is now worth more than GM, which sold 2.3m. Vast pools of data
can thus act as protective moats.
Access to data also protects companies from rivals in another way. The case
for being sanguine about competition in the tech industry rests on the potential
for incumbents to be blindsided by a startup in a garage or an unexpected
technological shift. But both are less likely in the data age. The giants’
surveillance systems span the entire economy: Google can see what people
search for, Facebook what they share, Amazon what they buy. They own app
stores and operating systems, and rent out computing power to startups. They
have a “God’s eye view” of activities in their own markets and beyond. They
can see when a new product or service gains traction, allowing them to copy it or
simply buy the upstart before it becomes too great a threat. Many think
Facebook’s $22bn purchase in 2014 of WhatsApp, a messaging app with fewer
than 60 employees, falls into this category of “shoot-out acquisitions” that
eliminate potential rivals. By providing barriers to entry and early-warning
systems, data can stifle competition.
Who ya gonna call, trustbusters?
The nature of data makes the antitrust remedies of the past less useful.
Breaking up a firm like Google into five Googlets would not stop network effects
from reasserting themselves: in time, one of them would become dominant
again. A radical rethink is required—and as the outlines of a new approach start
to become apparent, two ideas stand out.
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