My website - www.In2BalanceKInesiology.au had an WordPress auto update a few days ago and I have not been able to access it since - it is a white screen of death...

My website - www.In2BalanceKInesiology.au had an WordPress auto update a few days ago and I have not been able to access it since - it is a white screen of death...

• fatal-error

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• Enable your debugger in wp-config.php file and if any error is appear – Pratik Patel Commented Dec 17, 2018 at 10:00
• I can access your site without any problem. – Max Yudin Commented Dec 17, 2018 at 10:14

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2 Answers 2

Sorted by: Reset to default 0

First of all, enable debugging in WordPress by setting this in your wp-config.php file:

define( 'WP_DEBUG', true );

After that you could also increase the memory allocated to PHP by setting this in your wp-config.php file:

define( 'WP_MAX_MEMORY_LIMIT', '256M' );

More information about editing the wp-config.php file / WordPress configuration file, see: https://codex.wordpress/Editing_wp-config.php

For more information about debugging see below and/or this link: https://codex.wordpress/Debugging_in_WordPress

Example wp-config.php for Debugging

The following code, inserted in your wp-config.php file, will log all errors, notices, and warnings to a file called debug.log in the wp-content directory. It will also display the errors.

// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );

// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );

// The SAVEQUERIES definition saves the database queries to an array and that array can be displayed to help analyze those queries.  
define( 'SAVEQUERIES', true );

Steps to follow for solving  white screen of death issue are as follows:

1) Please Enable Debug Mode true in wp-config.php file using 
define( 'WP_DEBUG', true );
2) If any message does not appear in frontend or backend then deactivate all the plugins and try to activate it one by one and check it in frontend and backend. You can deactivate it using commenting the -- at the starting of folder name of plugin.
3) If any message does not appear by checking plugins comment all the themes same as plugins by renaming it -- at the starting of folder name of themes.