2024年5月6日发(作者：u盘突然无法识别)

手机投诉信英语作文

英文投诉信

【写法指要】

投诉信（letters of complaint）通常是写给厂家、商店、

消费者协会、报界或厂家、商店的上级主管部门，揭发产品

质量的低劣、服务态度的糟糕，抱怨不应出现的情况或问题

等，以求得解决的信件。写投诉信要实事求是地把问题讲清

楚，态度要冷静，做到有礼貌，不能恶言伤人。

这封信的作者用的是对比法，先写学校的地理位置和原先

学校的优美环境，后写化工厂建起后对学校造成的污染，最

后提请报界呼吁保护环境的问题。写得有理有据，令人信服。

英文投诉信怎么写

投诉信结构公式

右上角：日期

左上角：称呼

正文：

第一段：表明自己的身份，说明写信目的，因何事投诉何

人或机构。

第二段：具体阐述投诉的内容和投诉的理由。

第三段：提出解决建议并期望尽快解决，表示感谢。

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右下角：署名

下面是一封日常投诉信的范例，请大家体会一下。

Dear Sir/Madam,

Please send us a correction on part of our order WP-11.

All the items we ordered arrived in excellent condition

except for one model. It you refer to our original order (see

the copy attached), you will note that we requested your

fluorescent desk-lamps, Model 606. However, Model 608

reached us instead. For details, please see the inspection

certificate issued by the Tianjin Commodity Inspection

Bureau.

Will you kindly take back those you sent out and

substitute them with an equal quantity (120 items) of Model

606? We would appreciate your attention to this matter

promptly. Yours faithfully

英文投诉信模板

Dear_______,

I am ______ (自我介绍) .I feel bad to trouble you but I am

afraid that I have to make a complaint about_____.

The reason for my dissatisfaction is _______(总体介绍). In

the first place,_______(抱怨的第一个方面). In addition,

___________(抱怨的第二个方面). Under these

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circumstances, I find it ________ (感觉)_______(抱怨的方面

给你带来的后果).

I appreciate it very much if you could _______(提出建议

和请求), preferably ______(进一步的要求),and I would like

to have this matter settled by ____(设定解决事情最后期

限).Thank you for your consideration and I will be looking

forward to your reply.

Yours sincerely

Li Ming

英文投诉信格式

学校受污染

【内容提示】

假如你是市一中的学生，名叫王红。你要向本市一家报刊

编辑（editor）写封信，反映你校受污染的问题，呼吁有关

部门采取措施，保护环境，防止污染。请你用下面的素材写

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词左右的一封信。

你校位于山脚下，一条小河从旁边流过，院内树木四季常

青，鲜花争艳，景色美似花园。但两年前，附近建起一家化

工厂，排出大量污水、废气，造成校园污染，严重影响了师

生健康。请有关部门出面解决这一问题。

【作文示范】

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School Polluted

No. 1 Middle School

March 5, 1997

Dear Editor,

Our school lies at the foot of a mountain with a small river

passing by. It used to look like a beautiful garden. There

used to be green trees and all kinds of flowers in our school

yard all year round.

But great changes have taken place since a chemical

works was built near our school two years ago. It produces

poisonous gases and pours a large amount of waste water

into the river. The terrible pollution has done great harm to

us students and teachers as well as to the ＇s

time for us to take steps to protect our surroundings and

prevent them from being polluted.

Yours ever,

Wang Hong

例（2002年1月）

Directions : For this part , you are allowed 30 minutes to

write a composition on the topic A Letter to the University

President about the Canteen Service on Campus . You

should write at least 120 words , and base your composition

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on the outline given below in Chinese :

假如你是李明，请你就本校食堂的状况给校长写一封信，

内容应涉及食堂的饭菜质量、价格、环境和服务等，可是以

表扬，可以是批评建议，也可以兼而有之。

参考范文

A Letter to the University President about the Canteen

Service on Campus

Dec.20 , 2009

Dear President ,

My name is Li Ming . I am a junior from the Civil

Engineering School . I venture to write you a letter to make

a complaint about the canteen service of our school .

The focus of the complaint is the poor quality and high

price of the food . On one hand , the rice is very hard , the

steam bread is often cold , and the vegetables are always

overcooked . On the other hand , the price of the food is so

high that many poor students are burdened heavily . Under

these circumstances , I find it impossible for us students to

fully concentrate on the study and enjoy the campus life .

I will be very obliged if you can consider my complaint

seriously . I do hope the service of the canteen will be much

improved as soon as possible . Thank you for your time and

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kind consideration .

Sincerely yours ,

Li Ming

篇二：英文投诉信格式及范文

英文投诉信格式及范文如下：

Dear ______,

①I am ______(自我介绍). ②I feel bad to trouble you but

I am afraid that I have to make a complaint about.

③The reason for my dissatisfaction is ______(总体介绍).

④In the first place, ______(抱怨的第一个方面). ⑤In

addition, ______(抱怨的第二个方面). ⑥Under these

circumstances, I find it ______(感觉)to______(抱怨的方面给

你带来的后果).

⑦I appreciate it very much if you could ______(提出建议

和请求), preferably ______(进一步的要求), and I would like

to have this matter settled by ______(设定解决事情最后期

限). ⑧Thank you for your consideration and I will be

looking forward to your reply.

Yours sincerely,

Li Ming

英文投诉信范文

(Letters of Complaint)

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【例一】

Florence Trunkemeyer

College of Business

Ball State University

Muncie, IN 47300

November 15, 1998

General Computer Corporation

Engineering Department

P.O. Box 73219

Fort Worth, TX 76108

Dear Sir:

With reference to our order No. W 98, the 120 computer

sets supplies to the above order were delivered the day

before yesterday, but we regret that 20 sets were badly

damaged.

The packages containing the computer sets appeared to be

in good condition and we accepted and signed for them

without question. We unpacked the computer sets with care

and can only assume that damage must be due to careless

handling at some stage prior to packing.

We shall be glad if you will replace all 20 sets as soon as

possible. Meanwhile, we have put the damaged computer

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sets aside in case you need them to support a claim on your

suppliers for compensation.

Yours sincerely,

(Signature)

【例二】

Sunny Company

34 Zhongcheng Road

Jinlian Building

Shanghai

September 12, 2001

Sales manager

Elegance Clothing Company

45 West Street, Nanjing

Jiangsu Province

Dear Mr. Chang:

On September 10, our order for 280 womens cotton

sweaters was duly received, but we regret to say that 40

cotton sweaters in white color were seriously soiled.

We had the case investigated immediately, and the result

shows the damage was due to improper packing, for which

the suppliers are definitely responsible.

Needless to say, we have suffered a great loss from this, as

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we cannot sell the sweaters in this condition to our

customers. We ask you to conduct investigation at your end

and reply to ely yours,

Sunny Lee

Manager

篇三：范文2 投诉信

A Letter of Complaint

A Complaint Letter

年6月12日。内容如下

今年5月初在你商店买了一款新手机；

手机使用不到一周就出故障；

已经维修了两次，仍然不能正常使用；

要求调换或退款。

注：手机型号、价格、具体情况自拟。

words for reference:

退款 refund

调换 replace 假设你叫Mary Wang, 给某手机专卖店写

一封投诉信。写信日期：2016

June 12, 2016

Dear Sir or Madam,

Im writing to complain about a mobile phone that I

bought in

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your store in early May.

The mobile phone model is SS501. At first it worked

perfectly, but

unfortunately, it broke down less than a week later. I have

had it repaired

twice in your shop, but it still doesnt work. I am really

disappointed at

the quality of the phone. Therefore, I request you to send

me a new

one or refund me.

Im looking forward to your early reply.

Yours,

Mary Wang

篇四：英文投诉信格式及范文

英文投诉信格(转 载 于: 在 点 网:

手机投诉信英语作文)式及范文如下：

Dear ______,

①I am ______(自我介绍). ②I feel bad to trouble you but

I am afraid that I have to make a complaint about.

③The reason for my dissatisfaction is ______(总体介绍).

④In the first place, ______(抱怨的第一个方面). ⑤In

addition, ______(抱怨的第二个方面). ⑥Under these

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circumstances, I find it ______(感觉)to______(抱怨的方面给

你带来的后果).

⑦I appreciate it very much if you could ______(提出建议

和请求), preferably

______(进一步的要求), and I would like to have this

matter settled by ______(设定解决事情最后期限). ⑧Thank

you for your consideration and I will be looking forward to

your reply.

Yours sincerely,

Li Ming

英文投诉信范文

(Letters of Complaint)

【例一】

Florence Trunkemeyer

College of Business

Ball State University

Muncie, IN 47300

November 15, 1998

General Computer Corporation

Engineering Department

P.O. Box 73219

Fort Worth, TX 76108

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Dear Sir:

With reference to our order No. W 98, the 120 computer

sets supplies to the above order were delivered the day

before yesterday, but we regret that 20 sets were badly

damaged.

The packages containing the computer sets appeared to be

in good condition and we accepted and signed for them

without question. We unpacked the

computer sets with care and can only assume that damage

must be due to careless handling at some stage prior to

packing.

We shall be glad if you will replace all 20 sets as soon as

possible. Meanwhile, we have put the damaged computer

sets aside in case you need them to support a claim on your

suppliers for compensation.

Yours sincerely,

(Signature)

【例二】

Sunny Company

34 Zhongcheng Road

Jinlian Building

Shanghai

12

September 12, 2001

Sales manager

Elegance Clothing Company

45 West Street, Nanjing

Jiangsu Province

Dear Mr. Chang:

On September 10, our order for 280 womens cotton

sweaters was duly

received, but we regret to say that 40 cotton sweaters in

white color were seriously soiled.

We had the case investigated immediately, and the result

shows the damage was due to improper packing, for which

the suppliers are definitely ss to say, we

have suffered a great loss from this, as we cannot sell the

sweaters in this condition to our customers. We ask you to

conduct investigation at your end and reply to us.

Sincerely yours,

Sunny Lee

Manager

篇五：英文投诉信的写法

投诉信 (Letter of Complaint)

一、 投诉信即在日常生活中或商务活动中对所遇到的困

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扰，恶劣的服务态度，劣质的产品等向对方或有关单位提出

投诉，抗议和改进的建议。

二、 投诉信包括以下三个部分：

1. 开头：自我介绍，说明投诉对象及内容，表明本信的目

的和要求。 常用的表达法有：

I am writing to you about…which I received/bought…

I am going to complain about…

I am sorry to have to return with this letter…which I

received/bought…

2. 正文：说明情况，讲清厉害，分析利弊。告诉对方你因

此受到的伤害或不便，提出解决问题的建议，表明希望如何

处理。

常用的表达法有“

When we checked…, we noticed…

When I took …out of the bag and examined …closely, I

found… When I unpacked …and tried to use it, it did not

work.

In view of the inconvenience that it has caused, I feel you

should…

If you can’t give me a satisfactory answer, I will complain

it to the Consumer Association.

3. 结尾：表达希望问题得到快速恰当解决的强烈愿望，希

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望尽快得到满意的答复。

4. 常用的表达法有：

Please let me know what you intent to do in this matter.

I am returning … under separated post and look forward

to receiving a full refund of …

Hope you will improve…

I sincerely hope such things will never take place again.

三、范例模板

四、 范文

1.

2.

Homework:

假如你是一位乘客，叫李华，你于本月12日乘坐了对方

公司航班号为HU3588的航班，在航行的过程中，航空公司

弄丢了你一个重要文件，飞机迟到一个半小时，飞机上食物

差，服务员态度不好。对以上四个原因你向航空公司的经理

写一封投诉信，并希望航空公司解决这些问题。

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