Why should we not use string (company name) as Account ID in Pendo, if its not recommended to use company name, how should I cre

Why should we not use string (company name) as Account ID in Pendo, if its not recommended to use compa

Why should we not use string (company name) as Account ID in Pendo, if its not recommended to use company name, how should I create targeted survey ?

Trying to create survey for a particular customer but noticed that I am not able to identify them cause Business Account ID is used instead of name.

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